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Customer Care

Customer Care Valentino

May we

help you?

In this section you can find answers
to the most frequently-asked questions
regarding the conditions of sale and our services

Holidays Delivery

Valentino offers guaranteed delivery by December 24th for your gifts.


Choose your preferred delivery option:


STANDARD DELIVERY
Complete your order by December 15th at 2 pm EST.


EXPRESS DELIVERY
Complete your order by December 20th at 2 pm EST.


NEXT DAY?DELIVERY
Receive your order on the next working day. Last day for guaranteed delivery is December 23rd at 12 pm EST.


SATURDAY DELIVERY
For deliveries on Saturday December 21st please place your order before Friday 20th December at 12 pm EST.

Holidays Return Policy

For your gifts, we have decided to extend our return period during the holiday season.

All orders placed and delivered between 18 November and 23 December can be returned until 7 January. For orders delivered after 23 December, the regular return policy applies.

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